Broadcast real-time information to citizens - Road Closure, Active Shooter Situations, Wrecks, Events, etc. Multiple language support with automated translation. US English, Spanish and Vietnamese support.
Customizable informational tabs for citizens - Know your Chief/Department, Praise/Complaint, Crime Trends, Most Wanted, Employment/Career, Crime Prevention, Resources, Zone Check Requests, etc. Citizens can securely submit a tip (anonymously or not), their exact GPS coordinates, and a picture or video.
Stackbench and Ken have been available to assist me any time that I have needed them. They are open to ideas that are tailored more to our department needs and assist in ensuring that our needs are met. They have treated us as a family member or close friend since the first day we met. The UPC App is simple and easy to use while also allowing me to put a lot of information out to our department as well as our community. Everyone I have spoken with about the app tells me how user friendly it is and it is so easy to navigate. I will be using the app to alert the communities about any emergency situation that may arise that may affect the community. It will not only be used to pass on criminal incidents that may be occurring, but will also be used to keep the community informed of any road closures, traffic situations, etc.
“Ken and the team at StackBench have been amazing to work with. We can call them any time day or night and they are always ready to assist. We love the app design and the ease at which it takes to learn to add/change data. We most enjoy the fact that the app can be personally configured/designed to meet the needs of our department. We use the app to spread awareness about our department, events, programs and real time public safety bulletins. The fact that we can receive crime tips, set up extra patrols on houses/businesses and send out messages to all employees are just a few more of the reasons we are very pleased with the UCP app. We highly recommend this based upon ease of use, price point and customer support.”
Before we implemented the Sheriff's app from Confianz Global, we were using pagers to push critical information to our team. Using the Sheriff's app, we are able to communicate internally and externally seamlessly and efficiently.
StackBench provides a fantastic means of internal and external communication. It helps keep citizens informed of emerging crime trends in almost real time, as well as provides a great way to share program offerings with the community. The app can even be utilized as an invaluable recruiting tool. The outstanding flexibility of the platform can make it a perfect solution for most any agency, and very affordably. The team at StackBench is also top notch, accessible, and very easy to work with. They strive to ensure each customer is very satisfied with their product.
When researching for the best way to communicate with our community, it didn’t take long to realize that “StackBench” is a gamechanger. Not only does it provide an easy path for external communications with our community , it is the way we communicate internally as well. Ken and the team provide outstanding customer service making it easy to transition to “StackBench” and I highly recommend it as it will be one of the best decisions one can make for communications!
Ken Schul would be your single point of contact.
Ken began his law enforcement career in 1988 with the City of Charlotte Police Department and served in street patrol, taking on the responsibility of field training officer, and very quickly was assigned to the Felony Investigations Division. In 1995, Ken was promoted to the rank of Sergeant. He has held numerous additional assignments to round out his experience as a Patrol Sergeant, Community Coordinator Sergeant, and the Street Drug Task Force Sergeant. During his tenure as a Sergeant he was assigned as the Crime Scene Manager for the Charlotte-Mecklenburg Police Department. Ken has served as a Lieutenant in the Northeast Service area of Patrol operations and Lieutenant over the Special Victims Division in the city Charlotte, NC. Ken was next promoted to Captain and his final assignment was as commander of Operations Command for the city, where he responded to the most serious 911 calls.
Retired Captain, Charlotte-Mecklenburg Police Department